To return an item, please use our returns portal. You have 60 working days from the date you receive your order to initiate a return. We typically process returns within 14 working days, but during peak periods, it may take up to 30 working days.

We currently do not offer direct exchanges. If you wish to exchange an item, you can return your original purchase and place a new order for the desired item.

Refunds are generally processed within 14 working days after we receive your return. However, during busy times, this period may extend to 30 working days. All refunds will be issued back to the original payment method.